Privacy policy

### Who controls your information

Alistair Leslie Bose Bremnath, trading as Bremo Brewing Company, is the controller of personal information collected through this store.

Address: 157 High Street North, Stewkley, Leighton Buzzard, LU7 0EX, United Kingdom

Email: Bremo-Brewing-Company@proton.me

### Information we collect

We may collect your name, billing and delivery addresses, email address, telephone number, order and transaction details, communications, marketing preferences, device and browser information, IP address, cookie identifiers and information connected with fraud prevention, delivery, returns or age-verification outcomes.

Payment card information is processed by Shopify Payments or another payment provider offered at checkout. We do not ordinarily receive complete card details.

### Why we use it

We use personal information to:

- process payment and fulfil orders;

- provide delivery or collection and customer support;

- perform age-verification and licensing procedures;

- prevent fraud, misuse and underage sales;

- manage cancellations, returns, complaints and legal claims;

- maintain tax, accounting, food-traceability and licensing records;

- operate, secure and improve the website; and

- send marketing where you have consented or where another lawful basis permits it.

Our lawful bases may include performance of a contract, compliance with legal obligations, our legitimate interests in operating and protecting the business, and consent where required.

### Who receives it

We share information only where necessary with service providers such as Shopify, payment providers, DPD, collection partners including The Swan Pub when collection is selected, email and IT providers, fraud-prevention services, professional advisers, regulators, law-enforcement bodies and other parties where required by law.

These providers may act as processors or as independent controllers for aspects of their services. Their own privacy terms may also apply.

### International transfers

Some providers may process information outside the United Kingdom. Where required, appropriate safeguards are used, such as UK adequacy regulations or approved contractual protections.

### Retention

We keep personal information only for as long as necessary for the purposes described above, including applicable accounting, tax, licensing, traceability, dispute and fraud-prevention periods. The premises-licence incident records identified in our procedures are retained for at least the period required by the licence.

### Cookies

The store uses cookies and similar technologies required for functions such as the basket, checkout, security and account access. With your consent where required, optional cookies may also be used for analytics, personalisation or marketing. You can manage optional choices through the cookie banner or browser settings.

### Marketing

Marketing subscription is optional and is separate from service messages about an order. You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing does not prevent necessary transactional communications.

### Your rights

Subject to UK data-protection law, you may have rights to access, correct, erase or restrict personal information, object to certain processing, receive portable information and withdraw consent. You may also complain to the UK Information Commissioner’s Office.

Contact Bremo-Brewing-Company@proton.me to exercise a right or ask a privacy question. We may need to verify your identity before responding.

### Changes

We may update this policy when our practices, providers or legal obligations change. The current version will be published on this website with its latest revision date.